Terms of Service

1. Acceptance of these Terms

You accept these Terms on behalf of yourself and, if you use the Services for a business, firm, or client, on behalf of that entity. If you accept for an organization, you represent that you have authority to bind it. These Terms incorporate the Privacy Policy, the published pricing and InCite Payments pages, and any in-product notices that accompany a feature you enable.

The Services are offered from the United States and are designed for U.S.-oriented bookkeeping and accounting workflows. You are responsible for determining whether the Services are appropriate for your jurisdiction.

2. Defined Terms

In these Terms:

• “InCite” means the software products branded InCite Bookkeeping, InCite Books, and InCite Accounting, including the web application at incitebooks.com, the desktop application, and InCite Payments.
• “User” means any individual who accesses the Services, including owners, employees, invited accountants, and firm staff.
• “Client” means an independent business or other organization whose books are kept in InCite, whether or not those books are connected to a CPA firm.
• “Firm” means a CPA firm or other accounting practice that maintains an InCite firm account.
• “CPA” means a certified public accountant or other licensed professional invited to or acting through a Firm account. Use of the word “CPA” in these Terms does not mean that Quast Ventures or InCite is a CPA firm or provides attest services.
• “Customer Content” means data, documents, invoices, ledger entries, tax workpapers, 1099 packets, invite codes, comments, and other materials you or your invitees submit to or generate in the Services.
• “Processor” means a third party that processes payments, bank connections, payroll, hosting, authentication, or email on our instructions or yours, including Stripe, Plaid, Gusto, Supabase, Vercel, and Resend, as applicable.

3. The Operator and the Services

InCite Bookkeeping is created, owned, and operated by Quast Ventures LLC. InCite Books / InCite Accounting is a product of Quast Ventures LLC.

InCite is software for general ledger, invoicing, bills, bank register and reconciliation, reports, tax review workpapers, 1099 information packets, document storage, team invitations, an audit trail, and optional invoice collections through InCite Payments. The Services may be used on the web and through the InCite desktop application.

Quast Ventures is a software operator. It is not a certified public accounting firm, law firm, tax preparer, enrolled agent practice, bank, money transmitter (except to the limited extent a Processor provides payment processing under that Processor’s licenses), payroll provider, or fiduciary.

4. Nature of the Services; No Professional Advice

The Services are tools. They do not provide CPA, legal, tax, audit, attest, compilation, review, assurance, or fiduciary services. Nothing in the Services—including reports, tax workpapers, 1099 packets, suggested accounts, payroll worksheets, payment tax review screens, or automated postings—is professional advice or a substitute for the judgment of the User, Client, CPA, or Firm.

Professional judgment, engagement letters, independence, licensing, filing decisions, and the accuracy of books and returns remain solely with the User, Client, CPA, and Firm, as applicable between them. You are solely responsible for determining how laws apply to you and for consulting qualified professionals.

InCite does not e-file with the Internal Revenue Service. 1099 features prepare workpapers, packets, and transmitter-style CSV exports. InCite is not a live IRS FIRE filer and does not hold out a transmitter control code on your behalf. You or your transmitter remain responsible for filing, furnishing statements, and meeting IRS and state deadlines.

5. Eligibility; Accounts; Security

The Services are for persons 18 years of age or older and for businesses. You must provide accurate account information and keep credentials confidential. You are responsible for activity under your accounts and for access you grant through invite codes, team roles, and Firm connections.

Authentication is provided through our identity provider (currently Supabase). You must notify us promptly of unauthorized access. We may require additional verification for billing, payout, or Firm administration.

6. Roles of Independent Businesses, Firms, Accountants, and Clients

The Services support several commercial relationships. You must use the role that matches your actual relationship:

• Independent businesses subscribe for their own books and may invite a CPA to connect a Firm account.
• Firms subscribe for a practice seat, invite accountants and staff, and connect to Client books that the Client (or, if the Firm optionally sponsors, the Firm) has subscribed.
• Accountants and staff invited by a Firm may see assigned Client books and the Firm name, subject to the Firm’s assignments and the Client’s access settings.
• Clients whose books are connected to a Firm remain responsible for their own books, tax positions, employees, contractors, and customer invoices unless a separate engagement with the Firm says otherwise. InCite is not a party to that engagement.

A connection between Client books and a Firm does not make Quast Ventures a party to the professional relationship, does not create a CPA–client relationship with us, and does not shift professional responsibility to InCite.

7. Access, Invitations, Isolation, and Audit Trail

Client books are isolated by organization. A Firm view is scoped to Clients the Firm is permitted to access. Invited accountants see assigned books and the Firm name; they do not automatically receive every Client of the Firm unless assigned.

You are responsible for invite codes, role assignments, owner transfers, and revocation of access. Mistaken invitations, over-broad roles, or failure to revoke access are your responsibility. The Services maintain an audit trail of certain actions; the audit trail is a software log, not an attest workpaper unless your Firm independently treats it as such.

8. Subscriptions, Fees, and Billing

Software subscriptions are billed in U.S. dollars through Stripe. Published rates as of the last updated date of these Terms are:

• Firm: $399 per month per accounting firm practice seat.
• CPA-managed Client books: $299 per year per Client organization when the books are connected to a Firm’s InCite account. The Client pays unless the Firm optionally sponsors the subscription.
• Independent: $399 per year if the books are not connected to a Firm’s InCite account.

You may invite a CPA to connect a Firm account before you pay. After the Firm accepts and the books are connected, checkout for that Client is $299 per year. If you first subscribe as an Independent at $399 per year and later connect a Firm, the $299 managed rate applies at the next renewal, not as a mid-term credit or refund of amounts already paid.

Current published prices and any promotional programs (if offered) appear at /pricing. We may change future prices with notice. Changes do not entitle you to a refund of prepaid amounts. Subscriptions automatically renew until cancelled in accordance with the billing portal or in-product controls, subject to Section 9.

There are no per-user software seat add-ons and InCite does not sell a payroll software plan. InCite Payments transaction fees are separate and are not a software add-on subscription (Section 11).

9. Non-Refundable Charges; Chargebacks

All software subscription fees are non-refundable, including for unused time, early cancellation, downgrade, unused seats, mistaken purchase, change of mind, failure to invite or connect a CPA, or a later CPA connection that would have qualified the next renewal for the $299 rate. Prepaid periods are not prorated except where a non-waivable law requires otherwise.

We reserve the right to dispute chargebacks and to suspend or terminate accounts that initiate chargebacks, payment fraud, or other billing abuse. You remain responsible for amounts owed plus reasonable collection costs if your payment method fails.

10. Taxes

Fees are exclusive of taxes. You are responsible for any applicable sales, use, value-added, or similar taxes, other than taxes on Quast Ventures’ net income. If we are required to collect tax, we will add it to your invoice or charge.

You—not InCite—are responsible for your own income, employment, withholding, information-return, sales, and other tax obligations arising from your business, employees, contractors, and customers.

11. InCite Payments

InCite Payments lets a Client share invoice pay links so the Client’s customer can pay by card or ACH. Card and ACH are processed by Stripe. The customer generally does not need an InCite account. InCite Payments is a collection and bookkeeping workflow. It is not a software add-on subscription and does not replace Firm, Client, or Independent subscription fees.

11.1 Fees

InCite charges a platform fee of 0.50% of the amount collected, using the rate in effect at payment time, plus processor fees reported by Stripe. The platform fee is recorded in the books from actuals; processor fees are stored when Stripe reports the actual amount, not an estimate. Published disclosure appears at /payments.

11.2 Payout account; settlements

The payout destination and mapped deposit account must be confirmed by an authorized User. You are solely responsible for selecting and confirming the correct payout account. When Stripe settles, InCite posts the deposit and attempts a deterministic bank match. Unmatched or conflicting items remain in Needs Review until you resolve them. InCite does not guarantee that a payout will match a bank line or that funds will arrive on any particular date.

11.3 Cards and account data

Stripe is the payment processor. InCite does not store raw primary account numbers, CVV, or full bank account numbers. Payment processing is subject to Stripe’s terms and Stripe’s PCI obligations. Enabling InCite Payments requires you to complete Stripe’s onboarding and to comply with applicable card-network and ACH rules.

11.4 Invoice content and customer disputes

You are responsible for invoice amounts, descriptions, taxes charged to your customers, refunds you choose to issue through Stripe, and disputes or chargebacks initiated by your customers. InCite does not decide commercial disputes between you and your customers.

12. Third-Party Integrations

The Services may connect to third parties. Those services have their own terms and privacy policies. You authorize us to exchange data with them as needed to provide the feature you enable.

• Stripe processes InCite subscription billing and InCite Payments.
• Plaid provides bank connections and transaction feeds. You are responsible for the accuracy of linked accounts and for reviewing imported lines before posting or reconciling.
• Gusto processes payroll. Gusto bills payroll separately. InCite does not sell payroll and is not the employer or payer of wages. Journals or worksheets imported from Gusto remain your responsibility to review.

We are not responsible for outages, data errors, or policy changes of Processors. If an integration is unavailable, you remain responsible for your books, filings, and payment of employees by other means.

13. Customer Content and Professional Work Product

You retain rights in Customer Content. You grant Quast Ventures a limited license to host, process, transmit, display, and create backups of Customer Content solely to operate, secure, and improve the Services, to provide support you request, and as required by law.

You represent that you have the rights to submit Customer Content and to grant access to Firms and Users you invite. You are responsible for chart-of-accounts design, classifications, period locks, journal entries, invoice content, vendor 1099 flags and TINs, and the completeness of documents you upload.

Outputs of the Services are Customer Content generated from your inputs. They are not signed opinions, audit reports, or filed returns.

14. Acceptable Use

You will not, and will not allow others to:

• use the Services for anyone under 18 or in a manner directed at children;
• violate law, including sanctions, anti-money-laundering, tax evasion, or employment laws;
• submit false books, invoices, TINs, or payroll data, or use the Services to conceal fraud;
• probe, scan, or attack the Services, bypass access controls, or interfere with other customers;
• resell, scrape, or misuse the Services except as expressly permitted;
• upload malware or content you do not have rights to use;
• use test, sandbox, or demo modes to process live customer funds; or
• misrepresent that InCite or Quast Ventures is your CPA, auditor, or fiduciary.

We may investigate and suspend or terminate access for violations, suspected fraud, or risk to the Services or other users.

15. Intellectual Property

Quast Ventures and its licensors own InCite, including software, interfaces, trademarks, and documentation. These Terms grant a limited, non-exclusive, non-transferable, revocable license to use the Services during a paid or otherwise authorized term, solely for your internal business purposes. No other rights are granted. You may not copy, modify, reverse engineer, or create derivative works of the Services except to the extent a non-waivable law allows.

Feedback you provide may be used by us without restriction or obligation. You will not remove proprietary notices.

16. Beta, Sandbox, and Test Modes

Features labeled beta, preview, sandbox, demo, or test (including Stripe test mode and Plaid or Gusto sandbox or demo environments) are provided for evaluation. Test-mode transactions are not production money, do not settle to live bank accounts, and must not be used to collect real customer payments or pay real wages. Beta features may change or be withdrawn at any time and are provided AS IS.

17. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUAST VENTURES DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR ACCOUNTING, TAX, PAYROLL, OR FILING REQUIREMENTS, THAT BANK OR PAYMENT MATCHES WILL BE COMPLETE, OR THAT 1099 PACKETS WILL SATISFY IRS OR STATE RULES.

18. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUAST VENTURES AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND CONTRACTORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, COVER, OR COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY.

EXCEPT FOR LIABILITY THAT CANNOT BE LIMITED UNDER LAW, AND EXCEPT FOR OUR WILLFUL MISCONDUCT OR GROSS NEGLIGENCE, OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO QUAST VENTURES FOR THE SOFTWARE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (US$100). INCITE PAYMENTS PLATFORM FEES ARE TRANSACTIONAL AND DO NOT INCREASE THIS CAP EXCEPT WHERE A NON-WAIVABLE LAW REQUIRES OTHERWISE.

Without limiting the foregoing, InCite is not liable for losses arising from: incorrect books or chart of accounts; tax filings or failure to file; 1099 or information-return errors; payroll, payment of wages, withholding, or worker misclassification; Gusto or other Processor errors; payout account selection; invite or access mistakes; customer invoice content; bank-feed mismatches; user, employee, accountant, or third-party fraud or misconduct (other than our own willful misconduct or gross negligence); or your failure to review Needs Review items, workpapers, or reports before relying on them.

Some jurisdictions do not allow certain limitations. In those jurisdictions, our liability is limited to the minimum permitted. These limitations apply to the fullest extent permitted even if a remedy fails of its essential purpose.

19. Indemnification

The Client, User, CPA, and Firm, as applicable to their use of the Services, will defend, indemnify, and hold harmless Quast Ventures and its officers, directors, employees, and contractors from and against any third-party claims, damages, losses, and reasonable expenses (including attorneys’ fees) arising out of or related to:

• Customer Content, books, tax positions, or filings;
• payroll, payment of wages, benefits, withholding, or worker classification;
• 1099, W-9, TIN, or information-return data and any failure to file or furnish;
• incorrect chart of accounts, journals, or period close;
• choice or confirmation of a payout account, or settlement and reconciliation decisions;
• invite codes, role assignments, or unauthorized access you enable;
• invoice content, amounts, or taxes charged to your customers;
• your violation of law or these Terms; or
• your professional engagements with Clients or third parties.

We will provide reasonable notice of a covered claim and may participate in the defense at our expense. You will not settle a claim that imposes an obligation on us without our prior written consent.

20. Suspension and Termination

You may stop using the Services at any time. Cancellation of a subscription stops future renewals; it does not entitle you to a refund (Section 9). We may suspend or terminate access immediately for non-payment, chargeback abuse, Acceptable Use violations, legal risk, or if a Processor requires it.

Upon termination, your license ends. Sections that by their nature should survive (including 4, 9–11, 13–19, 21–27, and 29) will survive. We may retain data as described in the Privacy Policy and as required for legal, billing, or security purposes.

21. Data Export and Deletion

You may export available reports, CSVs, and, where the desktop application is used, a local company file, subject to your access rights. Workspace owners may request deletion of organization data through published support channels. We will delete or anonymize Customer Content on request where required by applicable privacy law, subject to legal holds, backup cycles, and data we must keep for billing, security, or dispute purposes. Firm access to Client books ends when the Client or Firm connection is removed, subject to each party’s own recordkeeping duties.

22. Confidentiality

We will treat Customer Content as confidential and use it only as permitted by these Terms and the Privacy Policy. You will treat non-public features, invite codes, and account credentials as confidential. Confidentiality does not apply to information that is public, independently developed, or required to be disclosed by law (with notice where legally permitted).

23. Children

The Services are not directed to children and may not be used by anyone under 18. We do not knowingly collect personal information from children.

24. Dispute Resolution; Arbitration; Class Action Waiver

24.1 Informal resolution

Before filing a claim, you and we will attempt to resolve the dispute informally by contacting the other through the channels in Section 28 and waiting thirty (30) days after a written description of the dispute.

24.2 Mutual arbitration

Except as provided in Sections 24.4 and 24.5, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. The arbitrator may award the same individual remedies a court could. Judgment on the award may be entered in any court of competent jurisdiction. This clause is mutual: we and you both agree to arbitrate.

24.3 Class action waiver

YOU AND QUAST VENTURES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims or preside over any form of representative proceeding.

24.4 Thirty-day opt-out

You may opt out of arbitration and the class waiver by sending written notice to the contact in Section 28 within thirty (30) days after you first accept these Terms, stating your name, account email, and that you opt out of arbitration. If you opt out, or if this Section 24 is found unenforceable as to a particular claim, that claim will proceed in court subject to Section 25, and the class waiver will still apply to the maximum extent permitted by law.

24.5 Small claims and injunctive relief

Either party may bring an individual action in small-claims court in the county of your principal place of business or in Travis County, Texas, if the claim qualifies. Either party may seek temporary or injunctive relief in court to protect intellectual property or unauthorized access pending arbitration.

25. Governing Law and Venue

These Terms are governed by the laws of the State of Texas, without regard to conflict of laws rules, and by applicable United States federal law. Subject to Section 24, exclusive venue for court proceedings is the state or federal courts located in Texas. You should confirm that Texas is the correct governing law for your relationship with Quast Ventures; if a written order or later-published notice specifies a different jurisdiction, that writing controls.

26. Changes to these Terms

Quast Ventures may update these Terms from time to time. We will revise the “Last updated” date and may provide in-product or email notice for material changes. Continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Services.

27. Miscellaneous

These Terms are the entire agreement between you and Quast Ventures regarding the Services and supersede prior terms for the same subject. If a provision is unenforceable, the remainder stays in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent, except to a successor of substantially all of your business; we may assign them in connection with a reorganization or sale. There are no third-party beneficiaries except indemnified persons. Notices to you may be sent to the email on your account or posted in the Services. Headings are for convenience only. “Including” means “including without limitation.”

28. Contact

Questions about these Terms should be directed to Quast Ventures LLC through the support or contact channels published at incitebooks.com, or through the billing or account email associated with your subscription.

29. Not Legal Advice; Updates

These Terms do not constitute legal advice. They are a standard software, payments, and accounting-software user agreement published for product transparency. Quast Ventures LLC may update them. Have qualified counsel review these Terms before relying on them for your jurisdiction, entity, or professional practice. Nothing here creates an attorney–client or CPA–client relationship with Quast Ventures.